Frequently Asked Questions
Everything you need to know about shopping with Ring ZA
What is the standard delivery time for orders within South Africa?
We offer nationwide shipping across South Africa. Orders are typically processed within 24 hours, with delivery taking 2-5 business days depending on your location.
Do your electronic products come with a warranty?
Yes, all electronics purchased from Ring ZA include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for faulty items?
If your device is faulty upon arrival, you can return it within 7 days for a full refund or exchange. Please ensure the original packaging and all accessories are included.
Which payment methods do you accept?
We accept various secure payment options including Credit/Debit cards (Visa and Mastercard), Instant EFT via PayFast, and Mobicred for monthly installments.
Are the products sold on Ring ZA original and authentic?
Absolutely. We pride ourselves on sourcing directly from authorized distributors to ensure that every item in our store is 100% authentic and certified for use.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email and SMS with a tracking number and a link to our courier partner's tracking portal.